RETURNS & EXCHANGES


Returns:

Please contact Quality Mill customer service at qmsecom@qualitymill.com or 317-346-1050 to arrange your return authorization or exchange.


Any returns for shipping errors, damage or loss upon delivery must be reported within 5 days of the delivery date or they will not be accepted.


The return of factory standard items may be subject to a 15% or greater restocking charge depending on the manufacturer's policy.


Returns must be pre-authorized and must be returned within 30 days of orignial ship date.


Be sure to include the original packing slip (or a copy) or invoice in the package. Please do not send your purchase back to the manufacturer.


Discontinued, liquidation, made to order and cut to length products, opened or damaged packages are not returnable.


Due to manufacturer's policy, all books and software that are opened cannot be returned.


All returned products are subject to inspection. QMS reserves the right to decline the return or credit of any product deemed misused or non-saleable.


Unless we have erred, freight must be prepaid. We will not accept C.O.D. shipments.


If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receieve your returned item.




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