COVID-19 is everchanging, as a result, we will continue to update this page as the situation evolves. This information was last updated on 03/17/2020.
Considering recent events surrounding the COVID-19 virus, we want you to know that we are taking steps to ensure continuity of business and maintain standards of service for our customers. Our top priority is keeping employees, customers and our communities safe while minimizing any negative impacts to your business.
We take our responsibility as a partner in your supply chain very seriously. This includes helping to contain the spread of the virus within our offices and in the larger community. We have already taken the following precautions at Quality Mill Supply:
- Restricting non-critical customer visits to help limit exposure to our team and yours
- Transitioning our staff to work from home wherever possible
- Encouraging best practices related to healthy habits and increasing cleaning and disinfecting of our offices
While we have transitioned many of our team members to remote work, our warehouses and delivery personnel are taking care to ensure safe and timely deliveries of the products you need.
Our team is monitoring the availability of product in the supply chain and we are adjusting inventory and looking for alternatives where necessary to meet demands.
As the situation evolves, we will continue to adapt our plans to address the health and well-being of our community, customers, suppliers and our employees. We will do everything in our power to mitigate any interruptions to our service and customer support.
Should we anticipate any service impact, we will proactively communicate the situation directly with your company and set proper expectations.
Thank you for your continued support, we appreciate your business and your patience as we work through this rapidly changing situation. If you have any questions, please feel free to contact your Quality Mill Supply representative, email us at email@example.com or call us at 800-832-4400.
Below are online resources ran by government health officials regarding COVID-19.